Sample
A sample or enquiry becomes a record with an owner, so it is not only a message in someone’s thread.
Healthcare
One record for samples, suppliers, and quotations, so a commercial team stops reconstructing the same order from inboxes.
Sample
The request has a start
Submission
Checks stay on the case
Quotation
Drafted from the live file
A representative study of this kind of system. It describes the problem and the shape of a solution. It is not a published client result.
Who this is for. Commercial and operations teams that reconstruct the same request from inboxes and spreadsheets.
The challenge
Pharmaceutical trading moves through samples, supplier checks, and quotations. When those live in spreadsheets and message threads, the current status belongs to whoever answered last.
The solution
We start with the roles that already touch a request: commercial, operations, and leadership. The system follows that path, from sample to submission to a quotation that can be trusted.
A sample or enquiry becomes a record with an owner, so it is not only a message in someone’s thread.
Supplier checks and notes sit on that record. The current status belongs to the case, not to whoever answered last.
A quotation is written from the same picture commercial and operations already see.
What gets built
What changes
The team works from one current picture. Follow-ups get shorter because the status is already there.